Free Phone: 0800 047 2047
Text/WhatsApp: 078 58 58 68 68

"We donate 3% of our profits to charity"

"We come to YOU"

"Repair not Replace is the new name for Phone Paramedics"


Why Choose Us?


Why Choose Repair Not Replace for your repair?

We have listed our top reasons below:

  • Mark and Kyle are the owners of Repair Not Replace. You no longer need to leave you house or workplace to get your phone or tablet repaired.
  • We repair phones and tablets in under 1 hour on most repairs.
  • You no longer need to go into town and wait around. Who knows what they are doing to your phone or data.
  • We are a dedicated mobile repairer, not a phone accessories shop dabbling in repairs.
  • We offer a No Fix No Fee promise. This means if we cannot fix your phone there is nothing to pay (Diagnostic / software repair / water damaged excluded.)
  • We only use quality parts, we do not use cheap parts off the internet or Ebay. We source quality parts that we know will last.
  • We are a small business, so when you call us you will speak to one of us and it is us that will be coming out to fix your phone or tablet.
  • We will be around for your warranty.
  • Using cheap parts that other repairers use can cause other parts to fail, it is a false economy, we are a professional, reliable and friendly service.
  • Repairing your mobile phone or tablet is cheaper than buying a new mobile phone or tablet but also much better for the planet.

Not in our area. You can post in your repair to us, we will send you a postpack and we will repair it and send it back out to you same day. To get a post pack Text POST to 078 58 58 68 68.

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  • Our reputation is important to us
  • We offer a 12-month warranty. For total peace of mind, if the repair fails we will fix it (Customer damage excluded.)
  • We are locally owned and operated.
  • We donate 3% of our profits to local groups and we give to charities across many areas.
  • You are not lining the pockets of big corporations, but instead helping local families.
  • We are professional and competent.
  • All of our staff are highly trained, spending hours on training and re training before they can do repairs. We also quality check the work of our technicians. We offer a personal 1 to 1 service.

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  • All of our prices are published on the website, nothing is hidden.
  • You can pay upfront, pay a small deposit and then pay using a credit or debit card after the repair as our van has a chip and pin machine, the choice is yours. For business account customers they can pay on account. (our software and diagnostic service requires an upfront payment). Then you can pay by credit or debit card.
  • If you have Paypal Credit you can spread the cost.
  • We offer free Business Accounts to all our Business customers, with no minimums, no retainers.
  • For the majority of repairs all data on your phone is secure. We do recommend you back up your phone before any repair just as a precaution.
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There are a variety of reasons why Repair Not Replace is the right choice for you if you are looking for mobile phone repairs in the Northampton or mobile phone repairs in Milton Keynes or mobile phone repairs in any of the areas we cover.

Screen Types

We sell 3 different types of screens. Our standard screen is a premium screen. We never buy cheap screens. We also sell original oem screens and for a few screens we sell TFT/Value Screen. The main differences are between the premium and oem original screens, the colours might not be quite as vivid on premium as original oem, and the brightness slightly less. Over 95% of our customers choose premium screens and are happy with them, as most cannot tell the difference.

Our Value / TFT screen is only available on a few products and is a value screen. Colours and brightness will not be as good and the glass will not be as thick so a screen protector and case is a good idea. More care is needed. They are a good choice for those that want to repair their phone for a lot less money but they are not a screen we would recommend. We would always recommend premium and then oem original.

  • iphone 6 repairs, iphone 6s repairs
  • iphone 6 plus repairs, iphones 6s plus repairs
  • iphone 7 repairs, iphone 7 plus repairs
  • iphone 8 repairs, iphone 8 plus repairs
  • iphone x repairs, iphones xr repairs
  • iphones xs repairs, iphones xs max repairs
  • iphones 11 repairs
  • Samsung s7 repairs, Samsung s7 Edge repairs
  • Samsung S8 repairs, Samsung S8 Plus repairs
  • Samsung S9 repairs, Samsung S9 plus repairs
  • Samsung S10 repairs, Samsung S10 plus repairs
  • Samsung A70 repairs, Samsung A50 repairs
  • Samsung A20 repairs, Samsung Tablet repairs
  • We also repair lots of other makes and models
  • iPhone screen repairs Northampton
  • iphone screen replacement Milton Keynes
  • iPhone screen replacement Bedford
  • iPhone screen replacement Daventry
  • Samsung repairs Kettering
  • Samsung Galaxy Repairs Northampton
  • Samsung Galaxy Repair Milton Keynes
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  • iPhone battery replacement Northampton
  • iPhone battery replacement Kettering
  • iPhone battery replacement Milton Keynes
  • iPhone not charging Northampton
  • iPhone not charging Bedford
  • iPhone not charging Milton Keynes

For further reasons please have a look at our reviews on Trustpilot.

Our Promise

12-month warranty
No Fix No Fee*
Your data is secure
1-hour time slots
We only use quality parts
Fixed in 1 hour
Fixed at your location
All our technicians are trained, and quality checked
Covering Northampton, Wellingborough, Kettering, Rushden, Daventry.
We donate 3% of our profits to local community groups and charities
Free Diagnostic Service

If you book a repair within the next 60 minutes, use coupon code – Jan20 to get £10 off.

Did you know we buy broken iphones? Text – Price to 078 58 58 68 68 to get a price.

If you need a price please click on the red banner – See our Repair Prices & Book A Repair.

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