Free Phone: 0800 047 2047
Text/WhatsApp: 078 58 58 68 68

"We donate 3% of our profits to charity"

"We come to YOU"

"Repair not Replace is the new name for Phone Paramedics"


Repair Not Replace was set up as a retail business in 2014. The retail business specialised in selling mobile phones, computers, tablets and lots more through a CeX franchise. Prior to this the company owned MKJ Ltd, which for the previous 10 years ran a mobile phone shop in partnership with O2 in Wellingborough.

As returns came back into the two CeX shops a repair centre was set up in Wellingborough. Mobile Phones and tablets would be sent to it and repaired by a repair technician and then given back to the shops to sell. In 2017 it was decided to sell the Cex shops and focus on the repairs full time and branch out into both consumer and business repairs. Customers would come into the Cex and O2 shops on a daily basis asking for a one hour repair and there was nowhere reliable or higher enough quality to send them, so Phone Paramedics as Repair Not Replace was then called was started.

The name Phone Paramedics was changed in 2019, due to some concern from genuine paramedics who thought people could mistake us for medical paramedics, and we don’t want to upset anyone and also because we do more than just phones, and wanted a name that reflected this.

Today Repair Not Replace is owned by Mark and Kyle with Michael also working with the company. The three of them are the business and who you will see.

Repair Not Replace are a locally owned family business based in Northamptonshire we are dedicated to service and doing a good job. This means you are helping local families not large multi national companies with multi millionaire owners, our local families live and work in the area they serve we love being part of the community. Any profits we make, we donate 3% a year to charity.

We are proud members of Business Club, northamptonshire Chamber of Commerce, Northampton Business Network, East Northants Business Network, so you will see us around if you go networking in Norhamptonshire.

We hope you will find us your best choice for mobile phone repairs in Northampton, mobile phone repairs n Wellingborough, mobile phone repairs in Milton Keynes, mobile phones repairs in Kettering, mobile phone repairs in Bedford, mobile phone repairs in Daventry, mobile phone repairs in Rushen.

Repair Not Replace also do ipad repairs in Northampton, ipad repairs in Milton Keynes, ipad repairs in Bedford, ipad repairs in Wellingborough. If you have a Samsung tablet, Repair Not Replace are best for Samsung tablet repairs in Northampton, Samsung tablet repairs in Milton Keynes, Samsung tablet repairs in Bedford.

As the business has grown, Repair Not Replace now offer business accounts for business mobile phone repairs on site and we buy broken mobile phones and working mobile phones. Any business can set up a business account with us for their business mobile phone repairs or business tablet repairs.

Repair Not Replace offer free advice on your mobile phone or tablet, so if you have a problem please do call us on 0800 047 2047. Thank you.

Experienced Phone Technicians


We have over 15 years’ experience in the mobile phone and tablet business and know that customers do not want to be without their phones or tablets for long periods of time whilst they are repaired. For this reason, we recognised the need for a mobile service. Mark & Kyle are dedicated to repairing your mobile phone or doing a table repair with quality parts and we will give you a warranty. We do not buy cheap Ebay parts we are a professional service. Poor quality repairs and parts can cause other parts to fail, causing more problems, this is why you should always use a trusted mobile phone repair company.

Repairs and more


We love repairing your mobile phones and tablets but we now also buy broken mobile phones, we buy working mobile phones and we sell on Ebay through our Ebay shop (Tech Guru UK) all our refurbished mobile phones with a 12 month warranty to all local customers.

A big part of our business is business to business, we know that you need to keep the down time of your mobile phones and tablets to a minimum and we offer on site mobile phone repairs. We do not need to come in, we repair your mobile phone or tablet in our vans outside your premises and we offer free business accounts. There is no retainers and no minimums so please do set up a business account with us, then it is ready if you need a mobile phone repair or tablet repair. We cover Northamptonshire, Milton Keynes, Bedford and surrounding areas.

Fixed Prices and Quality Training


Our mobile phone repairs and tablet repairs we offer set, fixed prices. So you know what you are paying up front. You book a time with us, and we will be with you within 30 minutes either side of that time depending on traffic and our other repairs. All of our repair technicians undergo rigorous initial training and on-going training to ensure the quality of our repairs and to back up our 12-month warranty. Our repair agents are all police checked and wear CCTV, so we can ensure the quality of our repairs. As it is only Mark and Kyle you know who will be visiting you and our reputation is important to us. We love our customers and are so grateful they choose Repair Not Replace.

For customers outside of Northampton we offer training. If you would like to learn to repair mobile phones yourself then get in touch for a quote.

We offer the following range of services in Northampton, Milton Keynes, Wellingborough, Rushden, Kettering and surrounding areas:


  • iPhone and Samsung screen repairs
  • Huawei repairs
  • Samsung phone repairs
  • iPhone phone repairs
  • iPhone not charging
  • Battery faults
  • Broken screens
  • Earpiece repairs
  • Microphone repairs
  • Charging port repairs
  • Wi-fi issues
  • Signal issues

We will repair your mobile phone or tablet in 1 hour outside your home or work with a 12 month warranty.


We can come direct to your door in our repair vans.

Most repairs can be done in under 1 hour outside your home or work.

Our repair vans cover Northampton, Wellingborough, Rushden, Kettering, Milton Keynes, Bedford and surrounding areas

Best for


  • iPhone repairs Northampton
  • Samsung repairs Northampton
  • Huawei repairs
  • iPad repairs Northampton
  • iPad repairs Milton Keynes
  • Samsung repairs Wellingborough
  • iPhone repairs Wellingborough
  • iPhone screen repairs Northampton
  • Samsung repairs Kettering
  • iPhone repairs Kettering
  • iPhone repairs Bedford
  • Samsung repairs Bedford
  • iPhone repairs Kettering
  • iPhone not charging Northampton
  • Battery replacement Northampton
  • Mobile Phone Battery Replacement Milton Keynes
  • Mobile Phone Battery Replacement Bedford
  • Mobile phone repairs in Northampton
  • Mobile Phone Repairs Milton Keynes
  • Tablet repairs Milton Keynes
  • Tablet Repairs Northampton
  • Tablet Repairs Bedford
  • Tablet Repairs Kettering