Repair Not Replace was set up as a retail business in 2014. The retail business specialised in selling mobile phones, computers, tablets and lots more through a CeX franchise. Prior to this the company owned MKJ Ltd, which for the previous 10 years ran a mobile phone shop in partnership with O2 in Wellingborough.
As returns came back into the two CeX shops a repair centre was set up in Wellingborough. Mobile Phones and tablets would be sent to it and repaired by a repair technician and then given back to the shops to sell. In 2017 it was decided to sell the Cex shops and focus on the repairs full time and branch out into both consumer and business repairs. Customers would come into the Cex and O2 shops on a daily basis asking for a one hour repair and there was nowhere reliable or higher enough quality to send them, so Phone Paramedics as Repair Not Replace was then called was started.
The name Phone Paramedics was changed in 2019, due to some concern from genuine paramedics who thought people could mistake us for medical paramedics, and we don’t want to upset anyone and also because we do more than just phones, and wanted a name that reflected this.
Repair Not Replace is owned by Mark with David & Michael also working with the company. The three of them are the business and who you will see.
Repair Not Replace are a locally owned business based in Northamptonshire we are dedicated to service and doing a good job. This means you are helping local families not large multi national companies with multi millionaire owners, our local families live and work in the area they serve we love being part of the community. Any profits we make, we donate 3% a year to charity.
We are proud members of Business Club, Northamptonshire Chamber of Commerce, Northampton Business Network, East Northants Business Network, so you will see us around if you go networking in Northamptonshire.
We hope you will find us your best choice for mobile phone repairs in Northampton, mobile phone repairs n Wellingborough, mobile phone repairs in Milton Keynes, mobile phones repairs in Kettering, mobile phone repairs in Bedford, mobile phone repairs in Daventry, mobile phone repairs in Rushden.
Mark has over 12 years experience in the mobile phone and tablet business, starting as a franchise owner with O2 for nearly 10 years and then also owning multiple sites with CeX for several years.
David worked for many years at a local mobile phone repair chain. As well as all mobile phones, David can do board level repairs and repairs on Macbooks, Macbook Pros, iMacs and Laptops, so he is able to offer the all round repair service.
As the business has grown, Repair Not Replace now offer business accounts for business mobile phone repairs on site, laptop and Surface Pro, Macbook repairs on site and we buy broken mobile phones and working mobile phones. Any business can set up a business account with us for their business mobile phone / tablet / computer repairs.
Repair Not Replace offer free advice on your mobile phone, tablet, laptop or Macbook so if you have a problem please do call us on 0800 047 2047. Thank you.
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