01604 385100
01908 597939
info@repairnotreplace.co.uk
Text/WhatsApp: 078 58 58 68 68

"We donate 3% of our profits to charity"

"We come to You"

"We repair Laptops, Macbooks, Macbook Pros, iMacs, Mobile Phones, Tablets"

"We only use genuine Samsung Service Packs for Samsung Screens"

ABOUT US

 

Repair Not Replace was set up as a retail business in 2014. The retail business specialised in selling mobile phones, computers, tablets and lots more through a CeX franchise. Prior to this the company owned MKJ Ltd, which for the previous 10 years ran a mobile phone shop in partnership with O2 in Wellingborough.

 

As returns came back into the two CeX shops a repair centre was set up in Wellingborough. Mobile Phones and tablets would be sent to it and repaired by a repair technician and then given back to the shops to sell. In 2017 it was decided to sell the Cex shops and focus on the repairs full time and branch out into both consumer and business repairs. Customers would come into the Cex and O2 shops on a daily basis asking for a one hour repair and there was nowhere reliable or higher enough quality to send them, so Phone Paramedics as Repair Not Replace was then called was started.

 

The name Phone Paramedics was changed in 2019, due to some concern from genuine paramedics who thought people could mistake us for medical paramedics, and we don’t want to upset anyone and also because we do more than just phones, and wanted a name that reflected this.

Repair Not Replace is owned by Mark with David &  Michael also working with the company. The three of them are the business and who you will see.

Repair Not Replace are a locally owned business based in Northamptonshire we are dedicated to service and doing a good job. This means you are helping local families not large multi national companies with multi millionaire owners, our local families live and work in the area they serve we love being part of the community. Any profits we make, we donate 3% a year to charity.

 

We are proud members of Business Club, Northamptonshire Chamber of Commerce, Northampton Business Network, East Northants Business Network, so you will see us around if you go networking in Northamptonshire.

We hope you will find us your best choice for mobile phone repairs in Northampton, mobile phone repairs n Wellingborough, mobile phone repairs in Milton Keynes, mobile phones repairs in Kettering, mobile phone repairs in Bedford, mobile phone repairs in Daventry, mobile phone repairs in Rushden.

 

Mark

 

Mark has over 12 years experience in the mobile phone and tablet business, starting as a franchise owner with O2 for nearly 10 years and then also owning multiple sites with CeX for several years.

 

David

 

David worked for many years at a local mobile phone repair chain. As well as all mobile phones, David can do board level repairs and repairs on Macbooks, Macbook Pros, iMacs and Laptops, so he is able to offer the all round repair service.

As the business has grown, Repair Not Replace now offer business accounts for business mobile phone repairs on site, laptop and Surface Pro, Macbook repairs on site and we buy broken mobile phones and working mobile phones. Any business can set up a business account with us for their business mobile phone / tablet / computer repairs.

Repair Not Replace offer free advice on your mobile phone, tablet, laptop or Macbook so if you have a problem please do call us on 0800 047 2047. Thank you.

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Experienced Phone Technicians

 

We have over 15 years’ experience in the mobile phone and tablet and computer business and know that customers do not want to be without their phones or tablets or laptops, Macbooks for long periods of time whilst they are repaired. For this reason, we recognised the need for a mobile service. Mark & David are dedicated to repairing your mobile phone, repairing your Macbook Pro or laptop or doing a tablet repair with quality parts and we will give you a warranty. We do not buy cheap Ebay parts we are a professional service. Poor quality repairs and parts can cause other parts to fail, causing more problems, this is why you should always use a trusted repair company.

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Repairs and more

 

We love repairing your mobile phones, love repairing your laptops, macbooks and tablets but we now also buy broken mobile phones, we buy working mobile phones and we sell on Ebay through our Ebay shop (Tech Guru UK) all our refurbished mobile phones with a 12 month warranty to all local customers.

A big part of our business is business to business, we know that you need to keep the down time of your mobile phones, Surface Pros, laptops, Macbooks and tablets to a minimum and we offer on site repairs. We do not need to come in, we repair your mobile phone or repair your Macbook or tablet in our vans outside your premises and we offer free business accounts. There is no retainers and no minimums so please do set up a business account with us, then it is ready if you need a mobile phone repair, tablet repairs, laptop repair, macbook repair, macbook pro repair, imac repair please call us. We cover Northamptonshire, Milton Keynes, Bedford and surrounding areas.

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Fixed Prices and Quality Training

 

Our mobile phone repairs, Macbook repairs, laptop repairs and tablet repairs we offer set, fixed prices. So you know what you are paying up front. You book a time with us, and we will be with you within 30 minutes either side of that time depending on traffic and our other repairs. All of our repair technicians undergo rigorous initial training and on-going training to ensure the quality of our repairs and to back up our 12-month warranty. Our repair agents are all police checked and wear CCTV, so we can ensure the quality of our repairs. As it is only Mark and David you know who will be visiting you and our reputation is important to us. We love our customers and are so grateful they choose Repair Not Replace.

For customers outside of Northampton we offer training. If you would like to learn to repair mobile phones yourself then get in touch for a quote.

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We offer the following range of services in Northampton, Milton Keynes, Wellingborough, Rushden, Kettering and surrounding areas:

 

We will repair your mobile phone or tablet in 1 hour outside your home or work with a 12 month warranty.

 

We can come direct to your door in our repair vans.

Most repairs can be done in under 1 hour outside your home or work.

Our repair vans cover Northampton, Wellingborough, Rushden, Kettering, Milton Keynes, Bedford and surrounding areas

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